Frequently Asked Questions.

  • Here are just a few reasons

    • Great at helping busy families

    • Friendly advice

    • Always working within your budget and we can shop from anywhere

    • Rated excellent on Trustpilot

    • Always unique and personal to you

    • We have over 30 years design experience and knowledge

    • We’re passionate about getting it right for you

    • We are completely independent. We will only select the right things for you and your home - rather than only items from companies we have trade accounts with

    • We are completely online. We don’t need to visit your home - no need to tidy up!

    • The online appointment can be at a time to suit you. This could be in your lunch hour!

    • We have flat fee design packages. There are no hidden extra charges along the way

    • We work quickly. You will get your design in around two weeks from your video call meaning you can move forward with confidence

    • We specialise in family homes and know what will stand the test of time

  • At The Living House we specialise in online interior design. We want to make this process as simple as possible for you and have tailored our packages to fit in with your busy life and schedule. We will communicate with you initially by a video call and learn all about your project, making an onsite visit unnecessary - which in turn keeps our costs low. From there we will solve your design dilemmas however big or small. Want to know more? Read our blog - What is online interior design - is it right for you?

  • Yes absolutely, we don’t expect you to know what you want. We spend time at the beginning of the project asking you lots of questions and sending you inspiration to comment on. From this we are skilled at picking out the themes and creating something completely unique to you.

  • It's not about us, it's about you. We’ve helped hundreds of customers all with varied styles - no design is the same. Our experience allows us to put our personal preferences aside and advise you on how to make the most of your home in a way that suits you.

    Your style may be different from your partners. We can help bridge this gap and look for ways to incorporate your different ideas into the design.

  • Right from the start we believe this process to be a collaboration between you and your designer. The better we understand your design needs, the better your design will be! When you book a discovery call with us, we’ll ask for basic project details so we can then match you with the best design package to select and purchase. To make the most of our call please share room photos, layout and project goals.

    • Power Hour - Solve your specific design problem fast on a one hour call

    • Midi Living - A complete design for a single function room

    • Maxi Living - Perfect for your dual function room

    • Larger project - Get in touch for a free bespoke quote for a whole house design hello@thelivinghouse.co.uk

  • Yes, we would love to! Get in touch for a free bespoke quote for a whole house design - hello@thelivinghouse.co.uk

Pre-Project

  • We will complete your designs and send them to you via email in an easy to understand design dossier.

  • You can shop directly from the links in your moodboard and shopping list. This way you can order at your own pace and stay in control.

  • You will receive your design package via email in around two weeks, however we do offer a fast track service if you are on a tight deadline. Our Fast Track service will provide you with your design in just five working days.

  • We work hard to understand your requirements and style so we get it right first time. We offer post design support with our packages so there is something you’d like to revise we are happy to do so during this time.

  • At the Living House we will take the time to get to know you and identify your personal style. After your initial chat we can then look at brands that suit your style and budget whether this is independent shops or well known high street retailers, or both! We are completely independent and do not receive payment or commission from any brand, meaning we are free to suggest the best products for you from anywhere.

  • Absolutely! We can put a scheme together that factors in important pieces you already own and wish to keep.

  • Don't worry if you don't have a floorplan, a hand drawn sketch is fine. We do need some measurements from you though, to make sure we provide you with the best fit furniture options. Alternatively you may be able to get a floorplan from a previous estate agent listing for the property online.

During the Project

WE’D LOVE TO TRANSFORM YOUR HOME

We Create Homes Designed To Be Lived In Now And For Years To Come.

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