We've spent over 30 years designing homes for families just like yours, and we still care just as much about getting it right as we did on day one. Here's what you can expect when you work with us:

• We specialise in busy family homes. We understand what real family life looks like, and every design we create is built around it.

• We're genuinely friendly and easy to work with. No jargon, no overwhelm, just honest advice and a team that actually listens.

• We always work within your budget. And we can shop from absolutely anywhere to get you the best result.

• Every design is completely personal to you. We bring the style, the experience, and the eye, and you bring the wishlist. Together, we create something that feels beautiful, liveable, and completely you.

• We have over 30 years of design experience. You're in safe, expert hands from the very first conversation.

• We're rated Excellent on Trustpilot. Don't just take our word for it.

• We care about getting it right. Really right. The kind of right that makes you stop in the doorway and just smile.

Quite a lot, actually. Here's what makes working with us a little different:

• We're completely independent. We have no trade accounts, no brand affiliations, and no agenda. Every single thing we recommend is chosen because it's right for you and your home.

• Everything happens online. No home visits, no strangers on your sofa, and absolutely no need to tidy up. We work entirely remotely, and it works beautifully.

• Appointments fit around your life. Lunch break, nap time, after the school run. You choose a time that actually works for you.

• Flat fee pricing, no surprises. Our services are priced by room size, so you always know exactly what you're paying. Nothing hidden, nothing added on later.

• You won't be waiting around. Most clients receive their finished design within around four weeks of their video call. Clear, actionable, and ready to shop from.

Online interior design is exactly what it sounds like - expert design support, delivered entirely remotely. No home visits, no disruption, and no compromise on quality.

At The Living House, we've built our services around the reality of family life. From your very first video call with Catherine, Becky or Sophie, we take the time to really understand your home, your family, and what you want your space to feel like. That conversation is where everything begins.

From there, we get to work. Whether you're starting from scratch or finally tackling a room that's never quite come together, our Complete Room Design service is a proper investment in your home - one that gives you a beautiful, considered, and completely bespoke design to take forward with confidence.

All delivered online. All built around you.

This is probably the thing we hear most, and it's exactly what we're here for.

Most of our clients come to us with a feeling rather than a fixed vision. They're drawn to homes that feel warm, layered, and full of character. Spaces that look considered rather than decorated. Rooms that feel like they've evolved over time, not been plucked straight from a catalogue.

If that sounds like you, you're in the right place.

We're skilled at taking the things you're instinctively drawn to and shaping them into something cohesive, personal, and genuinely beautiful. Through our initial questionnaire and video call, we get under the skin of your taste, your home, and your family, and from there we build something that feels completely and unmistakably yours.

We do hear this often!

Different tastes don't have to mean compromise and conflict. More often than not, there's a middle ground that neither of you had quite imagined yet, and finding it is something we're really good at. We listen to both sides, look for the threads you have in common, and weave them into a design that genuinely feels like both of you.

The homes we love to create are warm, layered, and full of personality. Not show-home perfect, but real and considered and lived-in in the best possible way. Within that, there's enormous room for your individual taste to shine through, and we'll make sure it does.

The more we know, the better your design will be - it really is as simple as that.

Once you've booked, we'll send you a thoughtful questionnaire to complete before your video call. This covers everything from how you use the space day-to-day, to your budget, your timeline, and the things that aren't working for you right now. There are no wrong answers, and the more honestly you fill it in, the more we can tailor the design to your family's real life.

Before your video call, we will need a few things from you:

• Photos of your room as it is now, taken in good natural light if you can

• Your rough measurements or floor plan if you have one

• Any images you've saved that made you think "yes, that feeling"

From there, we take care of everything. You don't need to come prepared with a brief or a vision board. Just come ready to have a good conversation, and we'll do the rest.

We offer three ways to work with us, depending on where you are with your project and what you need most right now.

1. The Layout Fix. Struggling to make your room actually work? Send us your floorplan and a few details about your space, and we'll do the thinking for you. You'll receive a to-scale layout, ideal furniture dimensions, and a personal video from your designer walking you through their decisions. All done by email for £180.

2. The Power Hour. A focused 60-minute video call with Catherine and Becky at a pivotal point in your project. Whether you have architect's plans you're not sure about, a renovation decision you can't make, or an extension you need expert eyes on before the builders move in, this is where you get real clarity, fast. For £475, you'll walk away with a recorded session and a written action plan so you know exactly what to do next.

3. The Complete Design. Our most comprehensive service, and the one most of our clients choose when they're ready to properly transform a room. You'll work with two dedicated designers, Catherine and Becky, who between them bring 35 years of design experience to your project. You'll get a full layout plan, a personalised design dossier with 2D visuals and renders, a meticulously curated shopping list spanning the full market, and two weeks of post-design support to make sure everything feels exactly right. Pricing starts from £2,400 for a room up to 20sqm and is confirmed during your free discovery call based on the size of your space.

Absolutely, and we'd love to work with you on it. That said, our honest advice is to start with two or three of your most-used rooms rather than tackling everything at once. It keeps the process enjoyable, lets each space get the attention it deserves, and means you're not making dozens of decisions all at the same time.

Our services are priced per room based on size, so it's easy to work through your home gradually and at your own pace. Many of our clients come back room by room, which also means you get to see and feel the results before moving on to the next space.